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Asko Refrigerator Error Code E5

Error code E5 on Asko USA refrigerators typically indicates a temperature sensor malfunction or communication failure between the control board and cooling system. This error prevents the refrigerator from maintaining proper temperature control.

Home Services
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Problems You May Notice

    • Refrigerator not cooling to set temperature • Freezer compartment too warm or not freezing • Error code E5 displaying on the digital control panel • Compressor running continuously or not running at all • Ice maker not producing ice • Food spoiling faster than normal • Control panel displaying erratic temperature readings • Audible beeping or alarm sounds from the unit
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Possible Causes

    • Faulty evaporator temperature sensor or thermistor • Defective control board unable to read sensor signals • Loose or damaged wiring connections between sensor and control board • Condensation or ice buildup blocking temperature sensor • Failed compressor contactor relay • Inadequate 120V/240V electrical supply to the unit • Tripped circuit breaker specific to refrigerator outlet • Control board firmware glitch or reset needed • Defective door switch preventing proper cycle completion
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Safety Checks You Can Do

    • Check that the refrigerator's circuit breaker has not tripped; flip it off and back on if needed • Verify the power cord is fully inserted into the wall outlet and the outlet is functioning properly • Ensure the refrigerator door closes completely and latches securely; check for obstructions or misalignment • Review the control panel settings to confirm temperature settings are appropriate (typically 37°F for fresh food, 0°F for freezer) • Allow the refrigerator to run for 4-6 hours without opening the doors to let it stabilize to set temperatures • Unplug the refrigerator or turn off the circuit breaker for 60 seconds, then restore power to reset the control board • Check that the unit is not in defrost cycle or sabbath mode • Verify adequate ventilation space around the refrigerator (minimum 2 inches on sides, 1 inch on back) • Clean the condenser coils visible at the bottom or back of the unit to ensure proper airflow • If error persists after reset, note the exact error code and contact on 844-731-2978 for Asko service technician in the USA
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NOTE!

If the error code persists, call to schedule your service

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