Error code E16 indicates a door lock or door latch failure on your Asko washer. This error prevents the washing cycle from starting or continuing as the machine cannot safely secure the door during operation.
• Washer will not start a wash cycle
• Door lock light remains illuminated on the control panel
• Error code E16 displays on the digital screen
• Door appears to close but washer does not recognize it as locked
• Wash cycle stops mid-operation and will not resume
• Audible clicking sounds coming from the door latch area
• Door may feel loose or not secure when closed
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Possible Causes
• Faulty door latch mechanism or lock assembly
• Misaligned door preventing proper engagement with latch
• Worn or broken door latch striker plate
• Damaged wiring or loose electrical connections to door lock solenoid
• Control board failure affecting door lock signal
• Debris or obstruction preventing latch from fully engaging
• Door hinge damage causing door to sit improperly
• Moisture or corrosion inside the door lock assembly
• Failed door lock solenoid unable to energize properly at 120V/240V
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Safety Checks You Can Do
• Check your home's circuit breaker panel to ensure the breaker for the washer is in the ON position; if tripped, switch it OFF then back ON
• Inspect the washer door visually to confirm it closes completely without gaps and the door handle aligns properly with the frame
• Open and close the door firmly several times to ensure the latch engages with a clear clicking sound
• Verify the door is not obstructed by lint, fabric, or other debris around the door seal and latch area
• Wipe the door latch and striker plate clean with a dry cloth to remove any visible dirt or buildup
• Check that all wash cycle settings on the control panel are properly selected before pressing start
• Perform a complete reset by turning OFF the circuit breaker for 60 seconds, then turning it back ON to allow the control board to reinitialize
• Ensure the washer has been idle for at least 5 minutes before attempting to run a new cycle after the error appears
• Verify you are closing the door with steady, even pressure until you hear the lock engage
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NOTE!
If the error code persists, call to schedule your service
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