ER36 indicates a sensor or temperature detection malfunction on your Asko cooktop. This error typically means the cooktop's internal temperature sensor is not communicating properly with the control board, preventing safe operation.
• Cooktop will not heat or has inconsistent heating
• Error code ER36 displays on the control panel
• Specific burner zones may not respond to power settings
• Cooktop may shut off unexpectedly during cooking
• Touch controls may be unresponsive or delayed
• All cooking functions are disabled until error is resolved
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Possible Causes
• Faulty temperature sensor in the cooktop heating element
• Loose or corroded electrical connections to the sensor
• Control board malfunction or software error
• Buildup of cooking residue or moisture interfering with sensor operation
• Damaged wiring between sensor and control module
• Power supply instability or voltage fluctuations affecting sensor readings
• Defective relay or thermal protection switch
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Safety Checks You Can Do
• Check your home's circuit breaker—ensure the breaker for the cooktop is in the ON position and has not tripped; if tripped, switch it OFF then back ON
• Power down the cooktop completely by switching off the dedicated circuit breaker for 60 seconds, then switch back ON to perform a full system reset
• Inspect the cooktop surface thoroughly—ensure it is completely clean and dry; wipe away any spills, grease, or moisture with a soft cloth
• Verify you are using the correct cookware compatible with your Asko model; for induction cooktops, confirm cookware has a ferromagnetic base
• Review the control panel settings to ensure no child lock or safety features are activated
• Allow the cooktop to cool completely for at least 30 minutes before attempting to use it again
• Ensure proper ventilation around the cooktop and that no objects are blocking cooling vents
• If error persists after these steps, contact on 844-731-2978 for professional diagnosis
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NOTE!
If the error code persists, call to schedule your service
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