Asko Cooktop Error Code E5

Error code E5 on Asko cooktops indicates a sensor malfunction or thermal protection activation, typically related to temperature sensing issues or overheating detection. This error prevents the cooktop from operating to protect against potential safety hazards.

Home Services
⚠️

Problems You May Notice

    • Cooktop will not heat or responds intermittently • One or more burners fail to activate • Display shows E5 error code • Cooktop shuts off during cooking • Uneven heating across cooking zones • Control panel becomes unresponsive • Burner elements remain inactive despite button presses
🔧

Possible Causes

    • Faulty temperature sensor or thermal probe failure • Cooktop surface temperature exceeds safe operating limits • Damaged temperature sensor wiring or connections • Thermal protection circuit activation due to prolonged high-heat use • Control board malfunction or sensor signal processing error • Inadequate ventilation causing internal temperature rise • Power supply voltage fluctuations affecting sensor readings • Induction coil sensor failure (on induction models) • Buildup of debris blocking temperature sensors

Safety Checks You Can Do

    • Turn off the cooktop completely and allow it to cool for 30-60 minutes before attempting to use again • Turn off power at the circuit breaker for 60 seconds, then restore power to perform a complete reset • Inspect the cooktop surface for any debris, spills, or obstructions and clean thoroughly with a soft, dry cloth • Verify that your home's electrical outlet and circuit breaker are functioning properly • Check that nothing is blocking ventilation vents or air circulation areas around the cooktop • For induction models, ensure you are using cookware with ferromagnetic bases (cast iron, magnetic stainless steel) • Allow adequate space above the cooktop for heat dissipation • Unplug any other high-power appliances operating on the same circuit • Check that all cooktop controls are fully inserted and seated properly in the control panel • If error persists after reset, contact on 844-731-2978 for Asko USA service technician as sensor replacement may be required
⚠️

NOTE!

If the error code persists, call to schedule your service

Need Professional Assistance?

Our expert technicians are ready to help you with any service needs.