Asko Cooktop Error Code ER25

This error code indicates a sensor or temperature detection malfunction on your Asko cooktop, typically related to cookware detection or thermal sensing systems. The cooktop has detected an abnormal reading that prevents safe operation.

Home Services
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Problems You May Notice

    • Cooktop will not heat or ignite burners • One or more burner zones are unresponsive • Error code ER25 displays on the control panel • Burner indicators flash or remain illuminated without heat generation • Cooktop powers on but will not accept cooking commands • Intermittent heating with automatic shutoff
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Possible Causes

    • Induction coil sensor malfunction or calibration error • Cookware detection sensor failure (on induction models) • Temperature probe or thermistor disconnection • Moisture or residue on cooktop sensors or detection points • Incompatible or damaged cookware interfering with sensor recognition • Control board communication error with heating element sensors • Power supply voltage fluctuation affecting sensor circuits • Faulty connection between burner zone and main control board

Safety Checks You Can Do

    • Turn off the cooktop and locate your home's electrical circuit breaker panel; switch off the breaker dedicated to the cooktop for 60 seconds, then switch it back on to reset the appliance • Allow the cooktop to cool completely for at least 30 minutes before attempting to use it again • Inspect the cooktop surface thoroughly and clean with a soft, dry cloth to remove any spills, moisture, food residue, or mineral deposits that may interfere with sensors • Verify the cooktop surface is completely dry; do not use the cooktop if any moisture is present • If using an induction cooktop, ensure all cookware has a magnetic bottom and is compatible with induction heating; test with a known working pot or pan • Check the control panel settings and ensure no child lock or safety features are engaged • Inspect visible burner zones and heating elements for any obvious physical damage or discoloration • Ensure proper voltage is reaching the cooktop by checking that your circuit breaker has not tripped
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NOTE!

If the error code persists, call to schedule your service

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